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I bought a coat on my retail discount form my store, and decided I wanted to return it. I lost the recipe for it, so I figured it was considered a "no receipt" return, because I didn't have a recipe for it. That was it. I got my mother to return the coat, because it is highly frowned upon that employees do returns because "we know better." The procedure for a no-receipt return is receiving a merchandise card for the lowest price the item has ever been sold at, plus tax. I thought it was simply a flaw in the system, and that there was nothing more that could be done about it. I thought nothing more of it. I didn't have a recipe, and that was the most logical thing that came to mind. I did not have an "intent to de-fraud the company" as my employer and others seem to think. I walked into work yesterday, and was ambushed by my manager making me sit in her office to be interviewed by a Loss Prevention Specialist. I had no warning or formal sit-down previous to this, and so I reacted like anyone would; startled and a little disoriented. I did not deny the transaction, but I was very professional the entire time and offered to pay the difference, even though I was unaware that there were different return policies for customer "no-receipt returns" and "employee no-reciept returns." My employer laughed and was very unprofessional, saying that I did know and essentially taking my story and saying it was all a lie, making me defenceless and have no possible way of telling my story the way I experienced it. I tried to tell them that this was not my intent, and I offered to pay right away (72.00), but they told me I was terminated for "fraud" and could no longer be trusted. Seeing as it was that little amount, and it was, unintentional (they continued to call me a liar and make me sound stupid for arguing this--but it was the truth) they told me that I was being fired and that they felt they couldn't' believe me. Ironically, however, I have always had problems with my employer from the start and she hasn't given me a full chance. It always felt like I wasn't a part of the community there and that she didn't really like me, which makes me think that the way the procedure went down is extremely fishy and was misconducted. I have been researching and before this I have always been a very good, and efficient employee. I believe that the "fraud" aloneis not enough grounds to fire me, especially because as soon as I found out about the money I offered to pay it back, and also provided a written statement for my apologies explaining that it really was an unconscious effort. Please get back to me ASAP.
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